How can I return a product?

The return request must be submitted within 14 days of delivery by opening a ticket using the form available at the bottom of this page.

It is necessary to correctly complete all the required fields and attach photos of the item you wish to return, so that its condition can be verified before shipment.

Once the request has been received, we will provide instructions on how to correctly proceed with the return.

Return shipping costs are the responsibility of the customer.