/* ==========================================================================
   SUPPORT PAGE STYLES
   ========================================================================== */

#support-page {
    padding-top: 20px;
}

.support-main-title {
    font-family: var(--heading-font-family, 'Metropolis', sans-serif);
    font-weight: var(--heading-font-weight, 400);
    color: var(--heading-color, #000);
    margin-bottom: 6px;
}

.support-subtitle {
    font-size: 15px;
    color: #555;
    line-height: 1.5;
    margin-bottom: 0;
}

/* FAQ Section */
.faq-item {
    border-bottom: 1px solid rgba(0, 0, 0, 0.1);
}

.faq-question {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 10px 0;
    cursor: pointer;
    font-size: 15px;
    font-weight: 600;
    color: #222;
    user-select: none;
}

.faq-question:hover {
    color: var(--primary-color, #000);
}

.faq-icon {
    flex-shrink: 0;
    margin-left: 12px;
    transition: transform 0.3s ease;
}

.faq-item.open .faq-icon {
    transform: rotate(180deg);
}

.faq-answer {
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.35s ease, padding 0.35s ease;
    font-size: 14px;
    line-height: 1.6;
    color: #333;
}

.faq-item.open .faq-answer {
    max-height: 600px;
    padding-bottom: 10px;
}

/* FAQ Search */
.faq-search-wrapper {
    position: relative;
    max-width: 500px;
}

.faq-search-icon {
    position: absolute;
    left: 12px;
    top: 50%;
    transform: translateY(-50%);
    color: #999;
    pointer-events: none;
}

.faq-search-input {
    padding-left: 38px !important;
    font-size: 14px;
    border: none;
    border-bottom: 1px solid rgba(0, 0, 0, 0.2);
    border-radius: 0;
    background-color: transparent;
}

.faq-search-input:focus {
    border-color: var(--primary-color, #000);
    box-shadow: none;
    background-color: transparent;
}

.faq-no-results {
    font-size: 14px;
    color: #888;
    margin-top: 8px;
}

.faq-item.faq-hidden {
    display: none;
}

/* Ticket Intro */
.ticket-intro {
    background-color: #f8f9fa;
    border-left: 4px solid var(--primary-color, #000);
    padding: 12px 16px;
    border-radius: 4px;
}

.ticket-intro p {
    margin-bottom: 2px;
    font-size: 14px;
}

.ticket-intro small {
    color: #666;
}

/* Form Wrapper */
.form-section-title {
    font-family: var(--heading-font-family, 'Metropolis', sans-serif);
    font-weight: var(--heading-font-weight, 400);
    color: var(--heading-color, #000);
    margin-bottom: 14px;
}

/* Form Selects - standalone (not inside form-floating) */
#support-form .form-group > .form-select {
    font-size: 14px;
    padding: 8px 12px;
    border: none;
    border-bottom: 1px solid rgba(0, 0, 0, 0.2);
    border-radius: 0;
    height: auto;
    background-color: transparent;
}

#support-form .form-group > .form-select:focus {
    border-color: var(--primary-color, #000);
    box-shadow: none;
}

/* Form floating labels - match contact form style */
#support-form .form-floating > .form-control,
#support-form .form-floating > .form-select {
    border: none;
    border-bottom: 1px solid rgba(0, 0, 0, 0.2);
    border-radius: 0;
    padding-left: 0;
    background-color: transparent;
}

#support-form .form-floating > .form-control:focus,
#support-form .form-floating > .form-select:focus {
    border-color: var(--primary-color, #000);
    box-shadow: none;
}

#support-form .form-floating > label {
    padding-left: 0;
}

/* File input */
#support-form input[type="file"] {
    font-size: 14px;
    border: none;
    border-bottom: 1px solid rgba(0, 0, 0, 0.2);
    border-radius: 0;
    padding: 8px 0;
    background-color: transparent;
}

/* Return alert */
#return_alert .alert-warning {
    background-color: #fff3cd;
    border: 1px solid #ffc107;
    border-radius: 4px;
    padding: 16px;
    font-size: 14px;
    line-height: 1.5;
}

/* Submit button */
#support-submit-btn {
}

/* Disabled state for submit */
#support-submit-btn:disabled {
    opacity: 0.6;
    cursor: not-allowed;
}

/* Response messages */
#support-form .alert-success {
    background-color: #d4edda;
    border-color: #c3e6cb;
    color: #155724;
}

#support-form .alert-danger {
    background-color: #f8d7da;
    border-color: #f5c6cb;
    color: #721c24;
}

/* Animation for showing fields */
#dynamic-fields .form-floating,
#dynamic-fields .mb-3 {
    transition: opacity 0.25s ease, transform 0.25s ease;
}

#dynamic-fields .form-floating.show-field,
#dynamic-fields .mb-3.show-field {
    opacity: 1;
    transform: translateY(0);
}

/* Responsive */
@media (max-width: 768px) {
    .support-main-title {
        font-size: 24px;
    }

    .ticket-intro {
        padding: 16px;
    }
}